This Cookies Policy explains how Alba Heat & Power (“we”, “us”, “our”) uses cookies and similar technologies on our website https://albaheatandpower.co.uk (“Website”).
By using our Website, you consent to our use of cookies as outlined below, unless you disable them via your browser or cookie management settings.
1. What Are Cookies?
Cookies are small text files that are downloaded to your device (computer, tablet, or mobile) when you visit a website. They help websites recognise your device, store preferences, and improve user experience.
Cookies may be:
Session cookies – deleted when you close your browser
Persistent cookies – remain on your device until they expire or are deleted
First-party cookies – set by us
Third-party cookies – set by other services (e.g., analytics providers)
2. Types of Cookies We Use
| Cookie Type | Purpose | Legal Basis |
|---|---|---|
| Essential cookies | Necessary for website functionality (e.g., page navigation, security) | Legitimate Interests |
| Analytics cookies | Collect usage data (e.g., pages visited, bounce rate) to improve services | Consent (via cookie banner) |
| Performance cookies | Help measure website performance and improve user experience | Consent |
| Functionality cookies | Remember preferences (e.g., form data or language settings) | Consent / Legitimate interests |
| Third-party cookies | Used by tools such as Google Analytics or embedded videos | Consent |
3. Third-Party Services That Set Cookies
We may use services that set cookies on our behalf, including:
Google Analytics – to understand how visitors use our site.
YouTube/Vimeo – when embedding video content.
Please refer to the privacy policies of these services for more information:
4. Managing Cookies
You can manage or delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete cookies
- Block cookies from specific sites
- Block all cookies entirely
Please note: Disabling cookies may affect website functionality.
To opt out of Google Analytics tracking across all websites, you can use Google’s opt-out tool.
5. Your Consent
We display a cookie banner when you first visit our Website to request your consent for non-essential cookies. You can change or withdraw your consent at any time by:
Adjusting settings via our cookie banner/tool
Clearing cookies in your browser
6. Changes to This Policy
We may update this Cookies Policy from time to time. The “last updated” date at the top indicates the latest revision.
8. Your Rights
Under UK GDPR, you have rights including:
- Access your personal data.
- Correct inaccuracies.
- Erase data in certain cases (“right to be forgotten”).
- Restrict or object to processing (e.g., for direct marketing).
- Request data portability.
- Withdraw consent at any time (where processing relies on consent).
- Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise rights, contact us at enquiries@albaheatandpower.co.uk. We aim to respond within 1 month (or two if complex).
9. Contact Us
If you have questions about this policy or our use of cookies, please contact:
Data Protection Officer
Alba Heat & Power
Email: enquiries@albaheatandpower.co.uk
Phone: 01592 596 789
